RICHARD RADDATZ
PO Box 1963 • Elizabeth, CO 80107
801-664-4886 • rraddatz2008@live.com

Retail Store Manager

Summary
Hands-on, Innovative Retail Manager whose abilities in building and mentoring accountable teams coupled with perseverance, determination and an innate desire to succeed has driven revenue growth 18%, increased margins 4% and decreased shrink 3% for my employer.

 Specializing in start-up and under performing operations.


Achievements & Results
Increased sales 18%, or over $240K over LY, within 90 days in grocery store by executing 6 R’s of merchandising, implementing improved standards for store presentation and insuring promotional planning occurred 30 days in advance. (Ute Tribal)

Increased gross margins 23% within 30 days in convenience stores by implementing price changes, monitor ordering of perishable goods and adherence to cash handling procedures. (Ute Tribal)

Decreased shrink by 3% with the aid of security cameras and daily inventory of cigarettes.(Ute Tribal Enterprises)

Reduced shrink by .08% by developing Loss Prevention team, and performing perpetual inventories on high shrink categories. (Sam’s Club)

Exceeded plan sales each year averaging 5% - 12% by improving in-stock conditions and committing to never being out of stock on Top 100 items in club, coaching associates by making hourly tour of club (CBWA) and by utilizing the concept of the 6 R’s of merchandising. (Sam’s Club)

Turned around an under-performing store increasing sales by 3% by coordinating with replenishment to stock new paints that artists were purchasing from competitors or online.
(Michael’s Arts & Crafts)

Turned around most under-performing store in region increasing sales 6% after instituting a culture of accountability, recruiting new associates and reviewing progress and solicit input semi-weekly from key associates as to goals and objective for following week. (Shopko)

Instilled a sense of ownership in the company, helped increase sales and improved employee morale after implementing Culture of Accountability including conducting team building exercises and creating an atmosphere of teamwork throughout the store. (Shopko)

Cut rental costs by 20% by negotiating improved rates on equipment from third part vendors and centralizing all equipment requests. (Pinkard Construction)


Professional Experience
Pinkard Construction, Denver, CO 2004 - 2005 & 2006 - 2009
Equipment Manager
 Create and execute quality control inspection of all company tool, equipment, and vehicles.
 Establish perpetual inventory of all company assets.
 Conduct monthly meetings with superintendents to solicit improvements to the operations.
 Establish policy of delivery of equipment/tools to sites within 24 hours or less.
 Standardize tools and broker all rental equipment through company yard.
 Meet or exceed profit plan.

Ute Tribal Enterprises, Vernal, UT 2003-2004
District Manager-Retail Operations
 Assume responsibility for sales and profitability of two (2) convenience stores and a full line grocery store.
 Develop and implement long-range planning for all retail operations with sales in excess of $10 million annually.
 Implement shrink reduction programs.
 Improve overall cleanliness and customer service.
 Act a Member of executive committee for the Ute Tribe Business Planning Board.


Shopko Stores, Salt Lake City, UT 2002-2003
Store Manager
 Assume responsibility of turning around most under-performing store in region.
 Improve overall cleanliness and customer service in store resulting in increased sales.
 Implement Culture of Accountability.

Michael’s Arts & Crafts, Salt Lake City, UT 2000-2002
Store Manager
 Assume responsibility to turn around this under-performing store.
 Develop and implement plans to avoid lost sales and lost margin dollars.
 Restore credibility to Custom Frame Shop.

Sam's Club, Salt Lake City, UT 1984-1998
Warehouse Director
 Direct operations with $80 million in annual sales.
 Mentor and supervise up to 200 employees.
 Exceed annual sales goals by an average of 9%.
 Limit annual expenses to budget or below.
 Implement Culture of Accountability initiative.
 Implement more effective loss prevention policies.
 Coordinate staff training and support during transition from Price Savers to Pace and from Pace to Sam's Club

Professional Training
Graduate of Walmart Institute

Professional Affiliations, Memberships
Chamber of Commerce
Rotary Club
Facilitator at Walmart Institute

Core Competencies
Training • Programming • Problem Solving • Decision-Making • Leadership • Oral/Written Communications • Team-Building • Performance & Productivity Improvement • Retail • Store Manager • P&L Management • Fiscal Budgeting • Inventory Control • Mentor • Facilitate • Approachable • Team player • High volume Operations • Revenue growth • Margin • Shrink • Start-up • Under performing operations • Customer Retention • Motivate • Pricing • Loss prevention • Merchandising • Leadership Training Seminars • CBWA • (Coaching By Walking Around)
Technical/Equipment: Forklift Certified • IBM cash register • Plan-o-Grams • Promotional displays • Cash Handling procedures
Computer/Software: Word • Excel • PowerPoint