Many employers have found a new way to save time screening applicants. Today, more employers are first resorting to a telephone interview before inviting a job candidate to an in-person meeting. With more applicants available for each opening, employers do not have the time to invest in a meeting for every candidate that simply looks good on paper, so the telephone interview is used to screen a candidate and determine if he sounds as good as he looks on paper.
Some of these phone interviews may include standard questions that ask about facts, such as your experience and any specific skills you have. However, there are also employers who dive right into some of the most challenging questions, such as giving you a scenario and asking for your response and plan to handle the situation described.
As a job applicant, there are benefits and disadvantages to a phone interview. Some people are well-spoken and are great on the phone, but in person, their nervousness gets to them. Some are more comfortable speaking in-person and lack personality on the phone. Under both situations, it can be a challenge when you don’t have feedback that may typically appear through face-to-face contact.
Regardless of the situation, you need to put your best voice forward to leave the employer with a good impression. This may be the only shot you have at getting a step closer to securing a job offer with them. Remember that the employer may change their mind about inviting you in for an interview if you fall short of their expectations or leave a negative impression on the phone.
Note that in a phone interview, your intonation is most important in how you come across, so you should be energetic and enthusiastic and change your tone to better engage the interviewer. You should also be prepared to ask some basic questions, although save the big ones for a formal interview.
Take the tips offered here to help put your best voice forward and further advance on an opportunity to a job offer.
Remember, phone interviews deserve a follow up thank you note or e-mail to the individual(s) you spoke with – just as you would do after an in-person interview.
Treat phone interviews as important as a face-to-face interview. The impression you make on the phone will also be taken in to consideration when the employer is trying to decide between you and another candidate for the position.
Added by Susan Geary
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© 2012 Created by Jessica Miller-Merrell, SPHR.
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